Change & Cancellation

CANCELLATIONS:

A withdrawal form (available at the front desk) must be completed. We must receive the withdrawal form 30 days prior to the upcoming billing date. Once a payment has been processed, it is non-refundable. No extensions or holds will be given on any contract or prepaid memberships and the last month’s tuition (June) is forfeited upon withdrawal.

HOME STAGE, BATTLE TECHNICIANS & NEW ERA FLOW:
30 days written notice prior to next billing cycle.

LOCAL STAGE:
30 days written notice prior to December 01. A cancellation fee of $100 will be applied per cancelled performance team if withdrawn after October 31, in addition to the cancellation policies.

WORLD STAGE:
30 days written notice prior to October 01.

*See Dance Studio Pro waivers for additional cancellation information.

ADULT CLASSES:
24 hours notice is required for cancellation of classes pre-reserved by phone, online or in the Studio. For month-to-month contracts, a withdrawal form (available at the front desk) must be completed. We must receive the withdrawal form 30 days prior to the upcoming billing date. Once a payment has been processed, it is non-refundable. No extensions or holds will be given on any contract or prepaid memberships.

CAMPS:
Cancellations with 30+ days notice will be refunded less a $25 processing fee. Cancellations with less than 30 days notice are non-refundable.

WORKSHOPS:
24 hours notice is required for cancellation of classes pre-reserved by phone, online or in the Studio. Refunds are not offered for Seasonal Workshops.

PARTIES:
Cancellations with 4+ weeks notice will be refunded less a $25 processing fee. Cancellations with less than 4 weeks notice 50% refundable. Cancellations with less than 2 weeks notice are non-refundable.


RETURN / REFUND POLICY:

• All deposits are non-refundable.
• All payments received are non-transferable.

ADULT CLASSES:
All sales are final. There are no credits or refunds of classes / programs / memberships, and no extensions of validation dates. You are responsible for knowing the date of expiry of your classes or class passes. If you are unsure, we will be happy to provide you with the information.

CAMPS:
Cancellations with 30+ days notice will be refunded less a $25 processing fee. Cancellations with less than 30 days notice are non-refundable.

PARTIES:
Cancellations with 4+ weeks notice will be refunded less a $25 processing fee. Cancellations with less than 4 weeks notice 50% refundable. Cancellations with less than 2 weeks notice are non-refundable.

 


FEE AND PAYMENT POLICY

Our Season runs from September through June. Enrolment is ongoing as long as there is availability in class. The first and last month (June) tuition are due upon Registration. The remaining tuition payments are due on the 1st of each month. Street Kings does not offer pro-rated (discounted) Tuition for short months or late registration, as rates are based on an annual amount and not on a weekly basis. Tuition rates do not include Workshops, Costumes, Competition fees and Solos etc.

Monthly bill/statements are not distributed from our office for your monthly tuition. All tuition
payments are due on the first of each calendar month. If at any time you would like a printed statement
of your account you may visit your Dance Studio Pro account and print one. Please keep a record of your payments throughout the season. Monthly statements will be mailed for overdue balances only.

Monthly tuition is processed on or after 9:00 am on the 1st of each month, and shall be processed automatically via Credit Card through auto-pay on Dance Studio Pro. If payment dates land on a holiday or weekend, the payment processing will be moved to the next business day. If a family wishes to pay their account balance with a different credit card or by e-transfer, the family may visit their account and make a payment prior to 9:00 am on or before the scheduled due date.

A Late Fee of $35 is added to accounts that are unable to be processed. Students may only participate in dance when account balances are up to date.